Job Description

Job Description

Job Description

Location: In-Office (Home Healthcare Agency)
Job Type: Full-Time
Pay:  $17–$20 per hour , depending on experience

About the Role

We are seeking a highly organized and detail-oriented  Administrative Assistant to support our growing healthcare agency. This role plays a critical part in daily operations, with a primary focus on  medical records management , along with front-desk administrative support and assistance to Human Resources with recruitment and onboarding when directed.

This is an excellent opportunity for someone with healthcare administrative experience who thrives in a fast-paced, compliance-driven environment and understands the importance of confidentiality and accuracy.

Key Responsibilities

Medical Records Management

• Maintain accurate, organized, and confidential medical records for current and former patients
• Prepare and set up new patient clinical charts
• File documentation weekly in chronological order
• Monitor chart check-in/check-out by office and field staff
• Assist staff with locating charts and documentation
• Develop and maintain efficient systems for record storage and retrieval
• Break down discharged patient records and forward to Quality Improvement prior to archiving
• Securely store all discharged patient charts
• Track client authorizations and ensure required medical documentation is obtained
• Follow up with physicians regarding faxed Letters of Medical Necessity and Plans of Care
• Monitor expiring Plans of Care in  ALORA and coordinate renewals
• Communicate with Support Coordinators when authorizations lapse without renewal
• Supervise clerical staff assigned to medical records functions, as applicable

Reception & Administrative Support

• Answer incoming calls and greet visitors professionally
• Perform general administrative duties (filing, copying, scanning, data entry)
• Support the Administrator with daily operations and special projects

Recruitment, Onboarding & Training Support

(As directed by the Administrator)

• Assist with posting job openings and managing applicants on platforms such as ZipRecruiter
• Schedule interviews and communicate with candidates
• Support onboarding processes, including verifications and orientation scheduling
• Enter new hires into agency systems (HHA Exchange, ALORA)
• Assist with EVV training, onboarding checklists, and maintaining training records

Qualifications

• High school diploma required; Associate’s degree or higher preferred
• Prior experience in  medical records management or healthcare administration strongly preferred
• Strong organizational skills with a high level of attention to detail
• Ability to handle confidential information in compliance with regulatory standards
• Proficiency with office systems and equipment (PC, multi-line phone systems)
• Experience with  HHA Exchange and ALORA preferred, not required
• Excellent communication, customer service, and interpersonal skills
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Work Environment

• Primarily an in-office, desk-based position
• Frequent phone and computer use
• Requires sitting, standing, walking, filing, and handling large volumes of documentation
• Minimal lifting of office files and records

ANC Home Health Services is a Homecare-based agency that services throughout Philadelphia and related areas. We help connect those in need with those willing to serve to provide quality based care.

Company Description

ANC Home Health Services is a Homecare-based agency that services throughout Philadelphia and related areas. We help connect those in need with those willing to serve to provide quality based care.

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